Although it’s rare, sometimes things don’t go to plan. We want you to have a happy Nutcase experience.
For helmets: Nutcase Helmets warranty from manufacturer’s defects (in materials or workmanship) runs for a maximum of one (1) year from the date of purchase in Australia.
This is based on the fault occurring within 1 year, and being reported within 1 year or less to the retailer you purchased from.
Please note: Our Spin Dial Adjusters are replaceable parts.
For all other items: Our warranty from manufacturer’s defects (in materials or workmanship) runs for a maximum of 6 months from the date of purchase in Australia.
As Nutcase Helmets Australia is closing soon: all purchases made after 31 January 2020 are for Final Sale. No returns or exchanges are possible as we will not have stock remaining to assist with exchanges and our warehouse will be closing.
If you wish to make a warranty claim for a manufacturing defect within the 12 month warranty period, please contact Nutcase Inc. for assistance, they will be happy to serve you.
Email: info@nutcasehelmets.com or call +1 866-956-8889.
Exchanges are no longer available through our Australian returns centre.
Eureka Australia Pty Ltd shall not be liable for any incidental or consequential damages.
WARNING: Participating in extreme sports can be very hazardous. Participation involves numerous risks of injury and death. Adverse terrain conditions, poorly maintained or worn equipment, and the use of alcohol or drugs can increase these risks. Always use common sense when participating in extreme sport activities.
To minimise the chance of injury, stay within your abilities and wear appropriate safety equipment correctly at all times. If in doubt, don’t risk it. Stay within your abilities and remain healthy so you can ride another day.
Release and Waiver of Claims Agreement: In regards to use of any Nutcase Helmet Products, I, the purchaser of and the User of Nutcase Helmets Products (collectively referred to as “You”) represent that one or both of You are over the age of eighteen (18), and that You have read and understood the entire WARNING and will act accordingly. Further, You hereby agree to the fullest extent permitted by law as follows: (1) You acknowledge and represent that Nutcase Helmets have specific certifications for specific helmets and their correct use and it is not implied or expressly warranted to protect You from any degree of contact or impact; (2) You acknowledge that sports involve certain risks, dangers and hazards which can result in serious personal injury and death, as such, You hereby freely agree to assume and accept any and all known risk of injury; (3) You waive any and all claims that You might have or may have in the future against Nutcase Helmets, its associates, distributors and affiliates (collectively referred to as “Nutcase”); (4) You release Nutcase from any and all liability for any loss, damage, injury, or expense that You may suffer, or that your next of kin may suffer, as a result of using any of the Nutcase Helmets Products due to any cause whatsoever, including negligence, and/or a breach of contract regarding the manufacture, installation, performance, use, or adjustment of any Nutcase Products. In the event that any provision of this Release is determined to be invalid, unenforceable or unlawful, such invalidity, unenforceability or unlawfulness shall not affect any other provisions of this Release, and the Release shall be construed as if the challenged provision had never been contained herein.