Shipping - Nutcase Helmets Australasia - I Love My Brain!

Shipping

If you’re unsure of your size or style preference, we recommend visiting a Nutcase Dealer to choose your helmet in person. If you don’t live near a dealer, many of our stores have online ordering too.

SHIPPING/FREIGHT FROM THIS SITE

Within Australia, Nutcase online purchases are delivered by couriers using Australia Post eParcel, Couriers Please or Star Track. Occasionally for CBD locations, a courier will be designated.

We offer a subsidised Flat Rate Delivery to NSW, ACT, VIC, QLD, SA, TAS, WA, NT for $11.90 (inc. GST) per helmet.

Freight charged is for delivery at the last stage of check out (after you enter your delivery details, and go to the final confirmation screen). Our full rates for helmets and accessories can be found here:

Flat Rate Australia-Wide per Helmet $11.90 (inc GST)
Small Accessories & Spare Parts - Australia $8.25 (inc GST)
Oceania - Accessories up to 500grams - Registered Post (excluding New Zealand) $22.00
Oceania - per Helmet - Registered Post (excluding New Zealand) $39.50

Orders are processed the next business day, or approximately within 24 hours of your purchase. Once dispatched, please allow the following minimum transit times to your destination.

TRANSIT TIMES

Metro Areas/CBD – Sydney, Canberra, Melbourne, Brisbane:  Allow 1-3 days in transit

Metro SA plus suburbs of NSW, ACT, VIC Suburbs: Allow at least 3 days in transit

WA, NT, TAS All Areas: Allow 4-5 days in transit for metro, and 7 days for all other areas.

Star Track, Australia Post or Couriers Please will leave a “Left Card” if you are not home, enabling you to collect from your post office securely.

This site only ships within Australia, and limited parts of Oceania where no distributor is available. 

Australian dealer stores are not able to ship outside Australia due to international distribution agreements and different helmet safety standards in other parts of the world.

Choose the right size

It is essential that you choose the right size helmet for safety purposes: Check our Size Guide and be sure to measure up!

For information on what to do if you need to return or exchange, visit the Returns & Exchanges page.